Although we encourage all wholesale orders to be processed and paid for on The Folklore platform to ensure seamless order management, we recognize there may be special circumstances where retailers are unable to place orders directly on our platform.
Premium Retail Partner Offline Orders
Premium Retail Partners are a select group of distinguished retailers, including department stores, e-commerce platforms, and specialty stores, who work closely with The Folklore. They receive advanced services, special opportunities, and access to premium technology.
- Order Submission: Premium Retail Partners are permitted to submit offline orders through their internal systems.
- Order Upload: If an order is placed offline by a Premium Retail Partner, The Folklore will receive the final confirmed order directly via email.
- System Integration: Our team will upload these orders into our system, enabling you to manage them on the platform and utilize The Folklore’s support for fulfilling and delivering the order.
- Commission Collection: If the Premium Retail Partner discovered you through The Folklore, commission will be collected on these offline orders. The commission is calculated based on the final order confirmation submitted to our team.
Uploading Offline Orders
If a retailer who discovered your brand outside of The Folklore is unable to place an order on our platform, and you wish to manage this order using The Folklore, follow these steps:
- Email Submission: Send the final order details to brands@thefolklore.com.
- Order Integration: A member of The Folklore team will upload the order to your order summary page within 48 hours.
- Notification: You’ll receive an email notification once the order has been added.
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Label Creation & Payment Requests: Once uploaded, you can create shipping labels and request payment for offline orders through The Folklore platform.
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Payment Negotiations: If negotiating payment terms with a Premium Retail Partner, payment terms must be mutually agreed upon between you and the retailer.
By managing offline orders via The Folklore, you can continue to benefit from our support and ensure seamless order fulfillment.