Retailers on the platform are offered free samples and free shipping for those samples, ensuring a seamless and enticing experience for buyers. If you typically charge for samples, consider adjusting your wholesale price to account for these costs. Here’s how you can enable and manage sample requests for your products.
Enabling Sample Requests
- Go to Commerce > Product Catalog.
- Locate the product you want to edit. Use the search bar to find specific products quickly.
- Scroll down to the Additional Options section on the right-hand side of the page.
- Locate the Request Samples toggle.
- Toggle to Enable request sample for the product.
- Click Save.
What you should see after enabling:
Disabling Sample Requests
- Go to Commerce > Product Catalog.
- Locate the product you want to edit. Use the search bar to find specific products quickly.
- Scroll down to the Additional Options section on the right-hand side of the page.
- Locate the Request Samples toggle.
- Click button to switch off Enable request sample for the product.
- Click Save.
What you should see after disabling:
Tips for Managing Sample Requests
- Adjust Wholesale Pricing: If you usually charge for samples, build the cost into your wholesale price to maintain profitability.
- Highlight Your Samples: Use your product descriptions or marketing materials to emphasize the availability of free samples.
- Keep Your Catalog Updated: Regularly review your product settings to ensure sample requests are enabled for the right products.
Why Offer Samples?
Providing samples helps retailers evaluate your products’ quality and suitability for their customers. This can lead to stronger relationships, higher trust, and increased wholesale orders, making it a valuable investment in growing your brand.