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Updating Product Information

Updated

Maintaining accurate and updated product information is essential for ensuring a seamless experience for both retailers and consumers. This guide walks you through the steps to edit product details, update images, adjust pricing, and manage availability.

Accessing Product Details

To update a product:

  1. Navigate to Product > Product Catalog from the navigation bar.

  2. Locate the product you want to edit (use the search bar for faster results).

  3. Click on the product name to open its details page.

Updating Product Details

1. Editing Product Information

You can update any of the following fields:

  • Product Name

  • Product Number

  • Product Description

  • Division, Department, and Class

  • Tags (for enhanced discoverability)

After making changes, click Save.

2. Adjusting Variant Details

If your product has multiple variants (e.g., colors or sizes):

  1. Scroll to the Variant Options section.

  2. Edit fields such as:

    • Color Family

    • Color Name

    • Available Sizes

  3. Click Save to apply updates.

Updating Pricing

  1. Go to the Pricing section of the product page.

  2. Update the Wholesale Price and/or Retail Price as needed.

  3. Click Save to confirm changes.

Updating Images

  1. Scroll to the Upload Media section of the product page.

    • To add new images:

      • Click Upload and select up to 5 high-quality images.

      • Maximum size: 5MB each.

      • Recommended dimensions: 1024 x 1024.

    • To replace an image:

      • Hover over the existing image and click the Delete icon.

      • Upload a new file.

  2. Click Save to apply changes.

Updating Shipping Information

In the Shipping section, you can update:

  • Weight and Weight Unit

  • Country of Origin

  • Harmonized System (HS) Code

Click Save after editing.

Updating Availability

Wholesale Availability

  • Update Order Minimum and Order Maximum.

  • Set Order Availability:

    • Immediate Shipping

    • Made to Order

Consumer Availability

  • Update Consumer Quantity.

  • Set Fulfillment:

    • Immediate Shipping

    • Made to Order

Click Save to confirm changes.

Publishing Updated Products

To publish a product that is not already activated:

  1. Ensure all required fields are completed.

  2. Click Status and select Activate in your preferred channels. 

Troubleshooting Publishing Errors

  • Products will not be published if required fields are incomplete.

  • A red error message will indicate the missing information.

  • Complete the missing fields and try again.

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