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Generating Shipping Documents

Updated

Creating accurate and complete shipping documents is a crucial step in fulfilling orders, whether they are consumer or wholesale. These documents ensure smooth delivery, reduce the risk of delays, and provide essential information for tracking and customs clearance.

Step 1: Access the Orders Section

  1. Log in to your Folklore Dashboard.

  2. Navigate to Orders in the navigation bar.

  3. Select the appropriate section:

    • Consumer Orders for consumer purchases.

    • Wholesale Orders for wholesale purchases.

  4. Locate the specific order you want to fulfill.

Step 2: Review Order Details

  1. Click into the order to open its details.

  2. Verify the information, including:

    • Recipient’s address.

    • Items purchased and quantities.

    • Total order value.

    • Special customer instructions (if any).

Step 3: Generate Shipping Documents

  1. On the Order Details page, click the Fulfill Order button in the top-right corner.

  2. Select the option to generate the required documents, which may include:

    • Shipping Labels: attached to the package for carrier identification.

    • Packing Slips: included inside the package to detail the items.

  3. The Folklore platform integrates with EasyPost for a 1-click solution:

    • Select the approved carrier (DHL Express, USPS, or Canada Post).

    • Verify the prefilled details and make adjustments if necessary.

  4. Once completed, the platform will automatically generate the shipping label and packing slip.

Step 4: Print and Prepare Documents

  1. Download the shipping label and packing slip.

  2. Print the documents with a high-quality printer.

  3. Securely affix the shipping label to the outside of the package.

  4. Place the packing slip inside the package.

Step 5: Finalize the Shipment

  1. Arrange a pickup with the carrier or drop off the package at the designated location.

  2. For international shipments, include additional documents such as the Commercial Invoice, which the platform automatically generates for international orders.

Additional Considerations

  • Discounted Shipping: Take advantage of The Folklore’s discounted shipping rates to reduce costs. See the article Using Our Discounted Shipping Rates.

  • Customs Requirements: Ensure customs forms are accurate to avoid delays or extra charges.

  • Order Accuracy: Double-check all shipping information before processing to minimize errors.

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