The Folklore aims to provide a transparent and fair membership refund policy. Below are the guidelines for eligibility, processes, and conditions for membership fee refunds.
Eligibility for Refunds
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New Members:
- Refunds are not available under any circumstance
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Renewing Members:
- Refunds for renewing subscriptions are not offered unless there is a billing error or exceptional circumstance.
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Prorated Refunds:
- Prorated refunds are not provided for unused portions of a subscription.
No Refunds for Subscription Payments
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Final Payments:
- There are no refunds for subscription payments. All subscription payments are final.
- Subscription payments are made in exchange for users gaining access to the platform and resources outlined in their selected subscription plan.
- As long as The Folklore continues to provide you access to use the platform and resources, all paid services are considered to be provided.
- No other services are offered or promised by The Folklore.
- We have the right to discontinue certain features, resources, or services offered for any subscription plan at any time without notice. These changes will not lead to a decrease in the cost of the subscription or justify any request to receive a refund.
- Not being satisfied with selling results or the performance of our platform, resources, or services does not give users the right to request or receive a subscription refund.
Billing Errors
For billing discrepancies or errors, contact brands@thefolklore.com immediately. Refunds for errors will be prioritized and processed promptly.
Need Assistance?
If you have questions about the membership refund policy or eligibility, please contact brands@thefolklore.com for support.